Hubert Joly
Former Chairman & CEO · Best Buy
At PHOXXYDATA™, we look for leaders whose actions demonstrate what operating in THE LOOP™ looks like.
Our inaugural Leader in THE LOOP™, Hubert Joly, did exactly that during his turnaround of Best Buy.
Rather than treating people primarily as a cost to cut, Joly made them central to the company’s recovery. His leadership philosophy focused on creating an environment where people could flourish, perform and connect their work to a larger purpose—what he calls “human magic.”
The results followed.
By fiscal 2019, Best Buy reported five consecutive years of comparable-sales growth, $1.9 billion in cost savings and efficiencies, and a 335% total shareholder return from the end of fiscal 2013, compared with 104% for the S&P 500 over the same period.
Joly saw the connection:
Equip the people. Enable the performance. The business benefits.
That’s a PHOXXY philosophy.
That’s operating in THE LOOP™.
What are you asking your people to accomplish—and have you equipped them to do it?
Now You’re in THE LOOP™